Safeguarding and Support

If you have any concerns about your safety or the safety of others:

Call us on Monday to Friday 01246 500688

Email us at

Out-of-Hours Contacts

The college is closing for Easter from Thursday 28th March 2024 at 5pm and will reopen on Monday 15th April 2024.

The Safeguarding Team will not be available for contact from 28th March 2024 at 5pm (out-of-hours safeguarding will remain on this date) until Wednesday 3rd April 2024 at 8.30am. We will be replying and responding to emails and phone calls upon our return.

If you require any support or safeguarding assistance while the college is closed over the Easter break, please visit our dedicated web page where we have provided details of important contact information for external agencies who should be your first port of call if you have a wellbeing or safeguarding concern, including homelessness, drug and alcohol misuse, finance, domestic abuse and more.

For concerns relating to someone who is under 18 years of age or a vulnerable adult, please call your Local Authority Social Care phone number. The number you call will be different depending on where you live. You can find details on the following web page by putting in the postcode of where you are reporting from:

Click here for out-of-hours contacts: 

Monday and Thursday 5pm – 9pm 07584384838/

Follow us on Instagram @cc_safeguarding – for updates on events and drop-in services in college, opportunities and safety tips, as well as where to go for support and specialist services outside college.

If you have any safeguarding concerns when the college is closed and the Safeguarding team are unavailable, you should contact either your Local Authority Out of Hours Social Care number for any concerns relating to a child (under 18), which you can find by putting in the postcode of where you’re reporting from at the following link:

If you feel that a child or any other student or apprentice is at immediate risk of harm or in need of protection you should contact the police immediately: 999 emergency, 101 non-emergency.

NSPCC Texting Service

You can anonymously text 88858 for free and the Helpline will send an automated confirmation response followed by a specific response from a Helpline practitioner within three hours.

Sexual Harassment and Abuse

Dedicated helpline for people who experienced sexual harassment or abuse in a school or college setting.

Please call 0800 136 663 Email

Don’t hesitate to get in touch with the Safeguarding team in order for a Safeguarding Officer to follow this up on your behalf and offer the appropriate support.

Chesterfield and Derbyshire floods (20/10/2023)

  • Information for people affected by flooding can be found on the Chesterfield Borough Council’s website
  • CBC Emergency housing support  We are working directly with people, and our partners, to provide alternative accommodation for those unable to return home and are looking at all options that are available.  This is creating significant pressure as we have limited emergency accommodation. We are here to help and do all we can to find suitable accommodation, but we are appealing for people to stay with friends or family wherever possible. If people require housing help, they should call us as soon as possible on 01246 345825.
  • Tenants:  If you rent your home, you should contact your landlord or letting agent as soon as possible. They are responsible for repairs to your home from flood damage.
  • Derbyshire Law Centre can provide legal advice and support to residents who have been affected by the floods and cannot return to their properties. For FREE advice contact us by telephone, text or email, alternatively, you can call into our reception to leave your details. Following an assessment, we can:  arrange for you to talk to a specialist face to face,  arrange for you to speak to a specialist via telephone or Zoom, or direct you to an appropriate service.

Contact us on 01246 550674 / 0800 707 6990

Text: 07781 482826  Textphone relay service for deaf people: 18001 01246 550674

Reception opening times:  Monday – Friday, 9.30 am – 4.30 pm.

The quickest way to receive urgent advice is through our Adviceline. Our Adviceline is free and available from 9 am to 2 pm, Monday to Friday. Contact number:  01246 209 164

  • Mental health and wellbeing: 

If you need support with your mental health: Speak to your friends and family or your doctor. Call the Derbyshire Mental Health Support Line on 0800 028 0077 (24 hours per day, 7 days per week). Contact the Samaritans to talk to a trained volunteer anonymously for free, confidential support 24 hours a day – call 116 123.

Safeguarding at the Chesterfield College Group

You can find us in the Wellbeing Hub, South Block at the Infirmary Road site where you can have a face-to-face conversation with a Safeguarding Officer.

The Chesterfield College Group is committed to safeguarding our students, apprentices, staff and visitors. Your health, safety and well-being are our priority.

Safeguarding is everyone’s business. Every member of the college community has a responsibility for safeguarding, all doing their part to keep children, young people and vulnerable adults safe. That includes all staff, Governors, volunteers, students and employers. All college staff and employers receive appropriate training to support students and apprentices. This includes being able to identify the risk of harm and knowing how to make appropriate referrals for support.

As a student or apprentice, you too will also receive safeguarding information through your pastoral programme and advice on how to report concerns. It may be that you are worried about yourself or others during your studies with us, please be reassured that we are here to listen and help.

The term safeguarding; embraces both child and vulnerable adult protection and preventative approaches to keep you safe, our Safeguarding Policy and Procedure aims to meet this commitment.

Our dedicated Safeguarding Team provides a safe environment throughout your learner journey.

If you need help to stay safe, you are at risk of harm or already experiencing harm; the Safeguarding Team will take the appropriate action to ensure you stay safe in college, at home and/or in a work-based setting.

Multi-Faith Room

Chesterfield College offers a multi-faith room for staff, students and visitors to make use of. This is a quiet room for prayer or meditation. To access the multi-faith room, speak to the main reception on Infirmary Road.

Staff members

Jo Down: Strategic Safeguarding Lead and Assistant Principle (Student Experience and Wellbeing)

Sally Smith: Safeguarding and Wellbeing Manager and Deputy Designated Safeguarding Lead

Hannah Earl: Safeguarding Officer

Sarah Best: Safeguarding Officer

Louise Nicholas: Safeguarding Officer