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FULL COST EFFECTIVE COMMUNICATION SKILLS

Location ONLINE
Start date 11 Aug 2026 Multiple start dates
Type Part-time Day
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Develop the confidence, skills and knowledge needed to lead and manage effectively with our flexible Leadership and Management programme. Designed for aspiring and current supervisors, team leaders and managers, this unaccredited “pick and mix” course allows you to choose the modules that best meet your professional development needs. Covering key topics such as leadership and management fundamentals, effective communication, performance and people management, emotional intelligence, time management, prioritisation, and conflict resolution, each standalone module provides practical tools and techniques that can be applied immediately in the workplace. Learn at your own pace and build the skills to lead teams, improve productivity and drive success.

Clear communication is at the heart of successful leadership. Whether you’re new to management or developing your leadership skills, we will equip you with practical tools to communicate confidently, motivate your team, and avoid costly misunderstandings.

Course Structure

By the end of this session, you will be able to:

  • Understand the principles of effective workplace communication
  • Adapt your communication style to suit different individuals and situations
  • Deliver clear instructions and expectations with confidence
  • Listen actively and respond constructively
  • Handle difficult conversations in a professional and positive way
  • Reduce misunderstandings and improve team performance

Strong communication is one of the most important skills a manager can develop. Improving how you communicate will help you:

  • Build trust and credibility with your team
  • Improve productivity and morale
  • Reduce conflict and confusion
  • Become a more confident and effective leader

Entry Requirements

No entry requirements

Assessment methods

No assessments

Fees and funding

Please contact the college for funding information.

Attendance

Daytime

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