Develop the confidence, skills and knowledge needed to lead and manage effectively with our flexible Leadership and Management programme. Designed for aspiring and current supervisors, team leaders and managers, this unaccredited “pick and mix” course allows you to choose the modules that best meet your professional development needs. Covering key topics such as leadership and management fundamentals, effective communication, performance and people management, emotional intelligence, time management, prioritisation, and conflict resolution, each standalone module provides practical tools and techniques that can be applied immediately in the workplace. Learn at your own pace and build the skills to lead teams, improve productivity and drive success.
Workplace challenges and conflict are inevitable – but how you respond as a manager makes all the difference. This session is designed to help developing managers build the confidence and skills to resolve conflict professionally and tackle problems effectively.
