Accessibility Statement for the Chesterfield College Group website

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Accessibility statement for The Chesterfield College Group website

This accessibility statement applies to the Chesterfield College Group website:

This website is run by The Chesterfield College Group. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200%
  • navigate the website using just a keyboard
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • discern the structure and order of web pages and content

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

The majority of the Chesterfield College Group website is accessible and conforms with WCAG2.1 AA standard. However, we are working resolve outstanding accessibility issues that may cause issues for some of our users:

  • Video content does not always have captions and/or audio/text description which may impact d/Deaf and blind users who wish to engage with this content
  • Issues with programmatic page structure may impact keyboard users ability to effectively navigate the website
  • Our forms do not have clear and descriptive error messaging which may impact some users ability to resolve the errors they encounter

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • 01246500500 ext 1978

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

  • 01246500500 ext 1978

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Chesterfield College Group is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations


Not all images have clear and descriptive text alternatives. This fails WCAG success criterion 1.1.1 (Text Alternative).

We plan to add suitably descriptive alternative text that will be accessible to screen reader users by 31 August 2023. Any new images added to the site will be reviewed to ensure they have a descriptive alt text if informative or a null alt text if they are decorative.

Video content

Some video content requires either captions or audio / text description. This includes:

  • The Vimeo Apprenticeships Webinar video on the Apprenticeships page does not have captions
  • The videos on the Apprenticeships and Work Experience pages have content that should be supplied in the voiceover or added as an audio and text description

This fails WCAG success criteria 1.2.2 (Captions (Prerecorded)), 1.2.3 (Audio Description or Media Alternative (Prerecorded)) and 1.2.5 (Audio Description (Prerecorded)).

We plan to resolve these issues by February 2024. All new videos will be created to be fully accessible.

Structural issues

Page elements, including headings, form labels and accordions are not always used correctly to convey the structure of the page. This can make it difficult for some users to effectively navigate the page and engage with interactive elements. This fails WCAG success criterion 1.3.1 (Info & Relationships).
(Update 27 April 2023) A review and audit of content structure is underway and will be reviewed by 31 May 2023 in order to create a consistent content structure. This clear content structure will then be adhered to on all new content going forward.

Reflow: 400% & mobile view (Manual) WCAG 1.4.10

Home- in mobile view the text is cut off for ‘New hair salon’. This will be fixed by the end of May 2023.

Animated content

All moving content should have a clear mechanism to pause this content. We are aware there is an animated banner on the Apprenticeships page that cannot be paused. This fails WCAG success criterion 2.2.2 (Pause, Stop, Hide)

(Update 27 April 2023) Animated banners without the ability pause content have now been removed.

Bypass link

There is no bypass link on any of the pages to allow users to skip over the main navigation. This will make navigating the site for keyboard users unnecessarily complex and fails WCAG success criterion 2.4.1 (Bypass Blocks).

(Update 27 April 2023) This issue has now been fixed.

Error messaging

Error messaging should be clear and informative, accurately describing what the user needs to do in order to correct the errors. We are aware that the error messaging within our forms is not specific enough so some users may struggle to resolve their errors. This fails WCAG success criterion 3.3.3 (Error Suggestion).

We plan to add clear, descriptive error messaging to all form fields by 31 April 2023.

What we’re doing to improve accessibility

Chesterfield College Group has established a collaborative partnership with accessibility specialists, Web Usability, and website consultants, We Are Smile. This will form a rolling programme of accessibility work on the estate to ensure we continue to prioritise accessibility.

Accessible actions now form part of a monthly web development agenda and regular consultations with our external accessibility specialist help us prioritise where we need to improve and direct our efforts to ensure the best possible experience for all.

Additional accessibility consultation will also be sought whenever major web developments are planned and rolled out on the estate.

Preparation of this accessibility statement

This statement was prepared on 17/02/2023. It was last reviewed on 27/04/2023.

This website was last tested on 27th January 2023. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to select a sample of pages to test.

You can read the full accessibility test report here: Web Usability Accessibility Audit – Chesterfield College