This qualification offers a comprehensive foundation in hospitality and catering, combining essential introductory skills with core knowledge and transferable employability skills. These competencies are valuable not only within the hospitality and catering industry but also across a variety of sectors.
Mandatory units focus on key areas, including:
- An introduction to the hospitality industry
- Customer service in the hospitality industry
- Food hygiene and safety
Optional units allow learners to specialise in areas relevant to specific roles within the sector, such as guest services, basic food preparation, and serving food and drink. Additionally, they develop essential generic skills like self-management and teamwork, which are crucial in any professional environment.
