Skip to:
Company Name
Magnavale Ltd
Working Pattern
Mon – Fri (pattern TBC)
Location
Magnavale House Park Road
Holmewood Industrial Park Holmewood
Chesterfield
S42 5UY
Job Description
- Act as first point of contact for IT support requests via phone, email and helpdesk, across all four sites
- Log, triage and resolve routine incidents: password resets, account access, printer and hardware faults, software installs
- Set up and configure end-user devices (laptops, desktops, handhelds) and peripherals
- Escalate more complex issues to the wider IT team with clear, well-documented information
- Maintain accurate records of issues, resolutions and equipment in the IT asset register
- Support basic user administration tasks (starters, leavers, permissions) under supervision
- Assist with routine checks on servers, network equipment and backups
- Follow, and help maintain, IT documentation such as setup guides and known-issue logs
- Complete all off-the-job training and coursework required by the apprenticeship standard
Closing date
14th August 2026
How to Apply
If you would like to apply for this role, please follow the link: IT Apprentice – Find an apprenticeship – GOV.UK