Duration: 30 months.
- The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at grade C/4 or above.
- End Point Assessment (EPA)
- Knowledge test
- Practical Observation
- Professional review on portfolio of evidence
Upon successful completion apprentices may choose to register as members with the Chartered Management Institute and/or the Institute of Leadership and Management, to support their professional career development and progression.
By the end of the apprenticeship, successful apprentices with more than 3 years of management experience, and a Level 5 diploma, will have met the requirements to become a full member of the Chartered Management Institute, and will also be eligible to achieve Chartered Manager status should they wish. The apprentice will also meet the requirements for membership of the Institute of Leadership and Management.
Further development/progression routes will be available, which include higher level qualifications and professional development leading to Fellow or Chartered Fellow status.
Workplace behaviours development
- Have the drive to achieve in all aspects of work.
- Have determination when managing difficult situations.
- To be open, approachable, authentic, and able to build trust with others.
- To be flexible to the needs of the organisation, and be creative, innovative and enterprising when seeking solutions to business needs.
- Be fair, consistent and impartial.
Skills and knowledge development
- Be able to input into strategic planning and create plans in line with organisational objectives.
- Support, manage and communicate change by identifying barriers and overcoming them. Demonstrate commercial awareness, and be able to identify and shape new opportunities.
- Produce reports, providing management information based on the collation, analysis and interpretation of data.
- Plan, organise and manage resources to deliver required outcomes.
Off-the-job training
Every apprenticeship includes off-the-job training – equivalent to one day per week. This takes place during time normally spent at work but does not include the usual daily duties and responsibilities carried out as part of their normal role. It can consist of work and tasks ranging from projects, lectures and seminars to day release, blended learning and training to use specialist equipment.
It can form part of regular weekly sessions or be combined for larger blocks of time, depending on the approach that works best for the employer.
Month 1-9
- Leading people
- Managing people
- Building relationships
- Decision making
- Mock knowledge test
- Portfolio activities
Month 10-18
- Communication
- Operational management
- Project management
- Mock knowledge test
- Mock competency based interview
- Portfolio activities
Month 19-24
- Finance
- Awareness of self
- Management of self
- Mock professional discussion
- Mock work-based project
- Mock competency based interview
- Portfolio activities
Month 25-30
- On-demand knowledge test
- Work based project followed by a presentation
- Competency-based interview
- Professional discussion
Qualifications gained
On completion, the apprentice will have gained a Level 5 Apprenticeship Standard in Operations/Departmental Management. They will also be eligible to register as a full member with the Chartered Management Institute and/or the Institute of Leadership and Management.
Career progression routes
- Operations manager
- Regional manager
- Divisional manager
- Department manager
- Specialist manager
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