Level 3 Engineering Manufacturing Support Technician

Entry requirements

GCSE English and maths grade 4 or functional skills level 2

How you'll be assessed

End Point Assessment (EPA)
Observation with questions.
Interview underpinned by a portfolio of evidence.
Multiple-choice test.

Progression

On a successful completion, apprentices will be eligible for the following job roles or further studies.

Level 4 Engineering Manufacturing Technician.
Level 3 management qualifications.
Degree apprenticeships in engineering.

Engineering Manufacturing Support Technicians are found in the engineering and manufacturing sector. This includes the advanced manufacturing fields of aerospace, automotive, maritime, defence and nuclear. Engineering and manufacturing support technicians support the work of engineers by the provision of technical support and expertise for areas of the engineering and manufacturing function. This typically could include, engineering drawing, computer aided design (CAD), quality control, computerized numerical control programming (CNC), robotics, additive manufacturing, engineering or manufacturing software development and process engineering. The support provided is often complex in nature. They will be proactive in finding solutions to problems and identifying areas for improving the business. They organise and co-ordinate services for internal and external stakeholders. They contribute to the planning of work and resources to enable work to be carried out. Stakeholders are informed of progress of development work. They have good communication skills. They may contribute to problem solving. They support continuous improvements. Others may be involved in the implementation of such solutions. They will use technical software packages, typically computer aided design (CAD), or other specialist software, to produce design solutions for equipment or services. They inspect and test equipment or services and produce data from test results. They write technical reports and carry out audits for equipment or services.

Skills and Knowledge Development

Environmental and sustainability regulations and guidance.
Environmental hazards that can arise from engineering or manufacturing operations.
Environmental Protection Act. Environmental signage and notices.
Types of pollution and control measures: noise, smells, spills, and waste. Environmental permits. Waste Electrical and Electronic Equipment Directive (WEEE).
Energy consumption. The Climate Change Agreements. Carbon Reduction Commitment (CRC).
Engineering standards and regulations, relevant to the occupation and technician’s responsibilities. British Standards (BS). International Organisation for Standardisation standards (ISO). European Norm (EN).
Engineering mathematical techniques and scientific principles: calculations, conversions, graphical representation, rate of change, calculus, trigonometry, areas and volumes, mechanical and electrical principles, properties of materials. Problem solving techniques: diagnostics, root cause analysis.
Resource management requirements including equipment availability, costs, security and safety.
Planning, prioritising, work scheduling, workflow and time management techniques.
Work management systems.
Work categorisation systems.
Engineering and manufacturing technical outputs: methods of representing technical information supporting organisational requirements – electronic and paper.
Documentation and recording information requirements.
Standard operating procedures (SOP). What they are and why they are important. What they need to cover and why. Visuals and symbols used in SOP.
Quality management standards. Quality assurance, quality control principles and practices. Record keeping.
Continuous improvement techniques: lean, 6-sigma, KAIZEN, 5S plus safety (Sort, set, shine, standardise and sustain).

Workplace behaviours development

Take personal responsibility for and promote health and safety.
Considers the environment and sustainability.
Respond and adapt to work demands and situations.
Collaborate within teams, across disciplines and stakeholders.

Engineering and manufacturing support technicians will be responsible for the quality, accuracy and timely completion of the work they undertake. They also must work efficiently. They must work both individually and as part of a larger team. They must work within the relevant health, safety, and environmental regulations and guidance. This includes the appropriate use of protective clothing and equipment. All work must be completed in a safe and efficient manner as directed by supervisory staff.

Throughout the apprenticeship, you are supported by a work-based tutor and employer mentor to ensure you are progressing at the right pace and developing the skills and knowledge expected. During the apprenticeships you will learn a wide range of skills including:

First principles relating to the operation and maintenance of appropriate plant and equipment
Maintenance and operational practices, processes and procedures covering a range of plant and equipment
Complying with industry health, safety and environmental working practices and regulations
Understanding and interpreting information and working in compliance with technical specifications and supporting documentation

Assessing and testing the performance and condition of plant and equipment
Following health and safety policies and procedures, and being prepared to challenge unsafe behaviour using appropriate techniques to ensure the protection of people and property when working alone and/or with appropriate supervision
Ensure that work achieves quality standard both occupationally and personally
Learn to work well with people from different disciplines, backgrounds and expertise to accomplish an activity safely and on time
Use resources, techniques and obtained facts to develop sound solutions while recognising and defining problems
Demonstrate high concentration with the desire to reduce risks
Have the ability to be compliant and be aware of change through regular monitoring an checking of information

Off the job training

Every apprenticeship includes off-the-job training – equivalent to one day per week. This takes place during time normally spent at work but does not include the usual daily duties and responsibilities carried out as part of their normal role. It can consist of work and tasks ranging from projects, lectures and seminars to day release, blended learning and training to use specialist equipment.

It can form part of regular weekly sessions or be combined for larger blocks of time, depending on the approach that works best for the employer.

Qualifications Gained

EAL Level 3 Diploma in Engineering and manufacturing support technologies.

Career Progression Routes

Project engineers
Production planning engineers
Improvement engineers
Design engineers

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