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LEVEL 2 AUTOCARE

Duration: 24 months + EPA

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Entry requirements

Candidates will typically hold GCSE grades D/3 or above in English and Maths.

You will need to sit the exams for Functional Skills L2 prior to your End Point Assessment (EPA) in Maths and English if you do not have an exemption or equivalent grade.

How you’ll be assessed
  • Professional review on portfolio of evidence
  • Knowledge Test
  • Practical observation and questioning
Progression

On successful completion of the apprenticeship, you could progress onto further qualifications or study such as:

• Level 3 Motor Vehicle Service and Maintenance Technician – light vehicle

• Level 3 Heavy Vehicle Service and Maintenance Technician

This level 2 Autocare Technician apprenticeship standard is a first step to becoming a Motor Vehicle Service and Maintenance Technician who can service and repair light vehicles such as cars and vans and works in an independent garage that deals with many different makes of vehicles. An Autocare Technician requires a unique combination of technical, retail and customer service skills and will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.

Skills and Knowledge Development

  • Health and safety
  • Commercial understanding
  • Legislation
  • Technical understanding of vehicle systems including
  • Chassis systems
  • Engines
  • Electrical systems
  • Vehicle inspection
  • Replacement of components
  • Replace and repair tyres.
  • Stock procedures.
  • Vehicle 4-wheel geometry

Workplace behaviours development

  • Working together and building trust
  • Customer experience and communication
  • Making it happen and commercial awareness.
  • Learn to strive for excellence.

The Autocare Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.

Off-the-job training

Every apprenticeship must include off-the-job training – equivalent to one day per week. This takes place during time normally spent at work but does not include the usual daily duties and responsibilities carried out as part of their normal role. It can consist of work and tasks ranging from projects, lectures and seminars to day release, blended learning and training to use specialist equipment.

It can form part of regular weekly sessions or be combined for larger blocks of time, depending on the approach that works best for the employer.

Delivery plan and apprentice progression

Throughout the apprenticeship, the apprentice is supported by their work-based tutor, employer mentor and class-based tutor to ensure that they are progressing at the right pace and developing the skills and knowledge expected.

Learners will also have to attend learning and attempt the exams for functional skills level 2 in Maths and English prior to going through the gateway to end point assessment if they do not have an exemption at level 2 or equivalent.

Qualifications Gained

The apprentice will work towards the L2 Autocare Technician Apprenticeship Standard.

Career progression routes

On successful completion of the apprenticeship, you could progress onto further qualifications or study such as:

• Level 3 Motor Vehicle Service and Maintenance Technician – light vehicle

• Level 3 Heavy Vehicle Service and Maintenance Technician

You could also progress into employment in the following job roles:

• Automotive Mechanic Technician
• Motor Vehicle Technician
• HGV Maintenance Technician
• Car Mechanic • Automotive Engineer

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