When the college is closed, we have adapted our safeguarding arrangements to ensure that every student, apprentice, parent and employer partner can still access help and guidance. We have provided details of important contact information for external agencies that should be your first port of call if you have a safeguarding concern.
Safeguarding concerns
If you have any safeguarding concerns relating to someone under 18 years of age or a vulnerable adult, please call your Local Authority Social Care phone number. The number you call will be different depending on where you live. You can find details on the following web page by putting in the postcode of where you are reporting from: https://www.gov.uk/report-child-abuse-to-local-council
Call Derbyshire – this is the contact and referral service for children and adults living in Derbyshire. If you are concerned that a child or vulnerable adult is suffering or at risk of significant harm call:
01629 533190 (option 1 for children and 2 for adults).
The out-of-hours number (5 pm–9 am including weekends) is 01629 532600.
If someone is at immediate risk of harm, contact the Police immediately on 999.
If you are an employer who is concerned about the welfare of an apprentice, please follow the guidelines above.
Additional help and support
A wide range of national organisations and charities are available throughout the year, providing free support on various issues including homelessness, drug and alcohol misuse, finance, domestic abuse and more. We have provided the contact details below should you require any specific help, advice or guidance.
Take a look at the Derbyshire County Council Chesterfield community directory
Take a look at Derbyshire County Council’s Healthy and Warm directory of advice
Citizens Advice Bureau (CAB) – 03444 111444 (National) Text 03444 111445. Advice lines are available Mon – Fri 9 am-5 pm but not on public holidays.
Chesterfield local advice line 0300 4568437 10:00 – 14:00 Monday – Friday
Chesterfield Broad Pavement, S40 1RP 01246 209164 – Chat to advisors online 8 am to 7 pm Debt advice; any other problems 10 am – 5 pm
You can also access help online with applying for Universal Credit and other consumer issues.
Derbyshire Law Centre – 44 Park Rd, Chesterfield S40 1NU 01246 550674 https://www.derbyshirelawcentre.org.uk (support with tenancy, housing, debt, immigration).
Interactive map of support, mental health and wellbeing options around Derbyshire. Provided by Derbyshire Mental Health Forum.
Mental Health Support Services
Samaritans – call 116 123 – 24/7, 365 days a year
ChildLine – call 0800 1111 (online toolkit)
KWELL – online support for adults with mental health issues – https://www.qwell.io/
KOOTH – online mental health support for children and young people – https://www.kooth.com/
MIND – call 0300 123 3393 Text 86463 (9 am – 5 pm weekdays only)
Young Minds – call 0808 8025544 (9.30 am-4 pm weekdays only)
For crisis support for your local area, please visit the NHS website.
Domestic Abuse – Call the police on 999 if at immediate risk of harm
https://www.nationaldahelpline.org.uk/ 0808 2000247
https://www.gov.uk/guidance/domestic-abuse-how-to-get-help
The Elm Foundation (Chesterfield) 08000 198668
Homelessness
Homeless Prevention Team – Chesterfield 01246 345825
Email address: homelessness.prevention@chesterfield.gov.uk
Website – http://www.chesterfield.gov.uk
Pathways of Chesterfield – 01246 498204
For out-of-hours support, contact Call Derbyshire on 01629 532600
For your local authority contact search on the following: https://www.gov.uk/find-local-council
Money matters
Derbyshire Discretionary Fund – applications made by phone too – 01629 533399 Monday – Friday 10:00 – 16:00; or online
Debt – Money Advice Service
https://www.moneyadviceservice.org.uk/en/tools/debt-advice-locator
Food Bank Contacts
Chesterfield Locality
Tuesday 1 pm – 3 pm The Compass, West Bars, S41 1AZ, 07984589456
Wednesday 12 noon – 2 pm, Parish Centre Café, St Mary’s Gate S41 7TD, 07984 589456
Friday 1 pm – 3 pm Community Centre, Cuttholme Road, S40 4QU, 07984 589456
Monday 12noon – 2 pm St Michael and All Angels Parish Hall, Church Street, Brimmington S43 1JG,
07984 589456
Follow these links for additional help:
Find a food bank: https://www.trusselltrust.org/get-help/find-a-foodbank/
https://www.citizensadvice.org.uk/benefits/help-if-on-a-low-income/using-a-food-bank/
Alcohol and Substance Misuse Support
Drink Aware https://www.drinkaware.co.uk or call 0207 766 9900
Derbyshire alcohol advice service 0845 3084010
Derbyshire Recovery Partnership 01246 206514 email: info@derbyshirerecoverypartnership.co.uk
CGL (Change Grow Live – Harm Reduction) https://www.changegrowlive.org/
Alcoholics Anonymous 0800 917 7650 (10 am – 10 pm daily)
Narcotics Anonymous 0300 999 1212 (10 am-midnight)
Cocaine Anonymous 0800 6120225 (10 am-10 pm daily)
Drugfam – support for families, friends and partners who have been affected by drugs and alcohol 0300 888 3853 (9 am- 9 pm daily)
Gambling Support
Gamcare 0808 8020 1330 (24/7 helpline) gamcare.org.uk
Gordan Moody Association 01384 241292 (Rehabilitation support)
Gamblers Anonymous 0330 0940322 – info@gamblersanonymous.org.uk
Crisis support: https://www.nhs.uk/service-search/other-services/Crisis-support/LocationSearch/329
Sexual Health
https://www.yoursexualhealthmatters.org.uk or call 0800 3283383
You can also visit your local GP or A&E/walk-in centre.
Emergency Services
For support with any Prevent (radicalisation and extremism) or Child at Risk of Criminal or Sexual Exploitation issues please call the Police on 101 or 999 if at risk of immediate harm.
Non-emergency Police – 101
Emergency police, fire, ambulance – 999
A&E – Chesterfield Royal Hospital – 01246 277 271
NHS non-emergency – 111 (including mental health)
Crime Stoppers – 0800 555111
Utility Contact Numbers
Gas emergencies 0800 111999
Electricity emergencies – Western Power 0800 6783 105
Severn Trent Water – leaks and emergencies only 0800 7834444