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Level 4 Business Operations

Chesterfield College accredited qualification that has been designed to meet the needs of employers.

Ideal progression opportunity for Level 3 Business apprentices that hold responsibility of managing processes and systems within a business environment and also for up-skilling existing staff.

Start Date: 24 February 2026

Cost: £1,195 +VAT.

We provide learners with the best opportunities to learn whilst they earn and also provide employers with the best employees for their business alongside training and development plans that deliver results.

Learners are supported, safeguarded and encouraged to achieve to the best of their ability throughout their time studying with us in order to attain the best possible outcome.

What does our programme look like?

The programme is taught online via Microsoft teams over 12 months.

Assignment based via e-portfolio platform.

•6 x 4 hour group sessions
•6 x 2 hours one-to-one sessions with your work-based tutor
•3 x 1 hour employer reviews

Units and Learner Outcomes

Supporting Business Activities

LO1 Understand the structure of administrative systems to support business

LO2 Understand support for the office environment

LO3 Understand how to support business meetings and events in an organisation

LO4 Understand effective diary management in an organisation

 

The Structure and Culture of Business

LO1 Understand the impact of different organisational structures and cultures on individuals and organisations

LO2 Understand sales and marketing in business

LO3 Understand financial taxation and tools within business

 

Business Administration Systems

LO1 Understand administrative systems

LO2 Understand how systems thinking affects the administrative performance of organisations

 

Managing Business Facilities

LO1 Understand the role of facilities management in a business

LO2 Understand sustainability and waste management in a business environment

LO3 Understand the management of organisational accommodation

LO4 Understand the influence of health, safety and environmental legislation on facilities management

LO5 Understand the assessment and management of risk in a business environment

Communicating in Business

LO1 Understand the role of communication in organisations

LO2 Understand the principles of effective communication in organisations

LO3 Understand audience engagement for larger groups

LO4 Understand reports and business cases

 

Effectiveness and Performance in a Business Environment

LO1 Understand the relationship between personal effectiveness and effective people management

LO2 Understand the relationship between motivation and individual effectiveness

LO3 Understand the nature of individuals’ influences on their behaviour at work

LO4 Understand the factors that contribute to successful team development and performance

Progression

Completing this course is a great platform for the Level 5 Operations Manager Standard which is a 2 year course.

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