WCAG 2.1 Accessibility Statement for the Chesterfield College Group website

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This accessibility statement applies to the www.chesterfield.ac.uk website.

This website is run by The Chesterfield College Group. We want as many people as possible to be able to use this website. For example, that means you should be able to navigate most of the website using just a keyboard.

We’ve also made the website text as clear and simple as possible to understand.


How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • live video streams do not have captions
  • Sign language translations are not available for pre-recorded videos
  • Pre-recorded videos do not have an audio description


Feedback and contact information

If you need information on this website in a different format like large print, audio recording or braille:

We’ll consider your request and get back to you within three days.

If you cannot view the map on our ‘contact us’ page, call or email us at marketingteam@chesterfield.ac.uk for directions.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Marketing Team by phone (01246 500500) or email marketingteam@chesterfield.ac.uk and we will respond to you as quickly as possible.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

Our reception area has audio induction loops. You can contact us to find out more before your visit:


Technical information about this website’s accessibility

The Chesterfield College Group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and disproportionate burdens listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Pour videos do not currently have captions or audio descriptions. This fails WCAG 2.1 success criterion 1.2.2 and 1.2.5.

We plan to look at options for adding captions to our videos over the next academic year (20-21) and aim to publish videos that meet accessibility standards.


Disproportionate burden

Text spacing does not allow for adjustment of line height, paragraph spacing, and letter/word spacing. We intend to look at solutions to alter this as part of any future website developments.

Interactive tools and transactions

Our application forms are built and hosted through third party software and ‘skinned’ to look like our website.

Live videos do not have captions. Pre-recorded videos do not have audio descriptions.

We’ve assessed the cost of fixing the issues and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment within the next year (September 2021), allowing us to budget for additional changes to improve accessibility.


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services and executive board meeting notes published as Word/pdf documents. By September 2021, we plan to replace the majority of these with accessible HTML pages (where possible).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix https://www.chesterfield.ac.uk/wp-content/uploads/sites/54/2019/09/Minutes-of-Corporation-5-July-2018-w.pdf

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Over the next academic year (2020-2021) we are planning to review our website in line with WCAG 2.1 guidance and make improvements/enhancements to accessibility wherever possible.


Preparation of this accessibility statement

This statement was prepared on 29th September 2020. It was last reviewed on 29th September 2020.

This website was last tested on 28th September 2020. The test was carried out internally by our own staff.

We used this approach to deciding on a sample of pages to test based on most those most commonly used/accessed and pages of different types (e.g. course information, student support information, subject area page using videos and imagery).

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